- Home
- HELP
HELP!We know that the XCRA website and membership system is new for members who were used to the old system. We will continue to enhance this section with guides and videos to help you transition. We are there to assist you so you may contact us if you have more questions or suggestions. |
Quick Start Set Up Guide - Part 1 - Set up New Credentials - Video
This 1 minute video shows you the steps to set up your new credentials to the new site which will allow you to access the Members Only section.
UPDATE NOTE:
If you were part of the XCRA website previously AND this is the first time you are trying to login, you can use the FORGOT PASSWORD function in the pop-up screen (that appears when logging in from an XCRA member email link, eg. newsletter) or you can go to the top right hand corner. Remember, the LOGIN ID is the email we have on file.
Quick Start Set Up Guide - Part 2 - Upgrade your membership level - Video
XCRA members were pre-loaded with a Basic membership. To support the XCRA with a fee-based membership, follow the steps in this 2 minute video.
UPDATE NOTE:
Access VIEW PROFILE once you have logged in. Then change MEMBERSHIP LEVEL.
Quick Start Set Up Guide - Part 3 - Update your profile & privacy settings - Video
XCRA members were pre-loaded with the information we had on file. You need to validate and update the information and adjust your Privacy settings if you wish to be part of the XCRA directory. This video is just under 2 minutes.
Quick Start Set Up Guide - Part 4 - Add a Photo - Video
XCRA members can update their profile with a personalized photo. This video is just under 1 minute.
View Part 4 of Setup Process
Set Up Guide - ALL STEPS - PDF
XCRA members who were part of the old system were pre-loaded into the new website. However, they need to generate new credentials and set up a new profile.
Open PDFSet Up Guide - ALL STEPS - Video
This is the video version of the Start Guide above. To watch this 4 minute video, click on the button below.
UPDATE NOTE:
If you were part of the XCRA website previously AND this is the first time you are trying to login, you can use the FORGOT PASSWORD function in the pop-up screen (that appears when logging in from an XCRA member email link, eg. newsletter) or you can go to the top right hand corner. Remember, the LOGIN ID is the email we have on file.
View Complete Setup Process Video